The channel your customers already use, answered properly
Most businesses treat WhatsApp as a place messages pile up. An agent that knows your business turns it into the one that actually converts.
Answers in seconds, at 2am
The question that arrives after you close is answered before you wake up, in your words, from your own price list and policies.
Qualifies before it hands over
By the time a thread reaches a person it already has the name, the need, the budget range and the urgency — not "hi".
Books, quotes, and follows up
It can put a slot in the calendar, send a quote, and come back two days later to the person who went quiet.
Steps aside on request
Anyone on your team can take a thread over mid-conversation. The agent goes silent for that customer until you hand it back.
WhatsApp has rules, and we do not route around them
You get a real WhatsApp Business account with a display name that is yours and a number that is yours. Templates go through Meta's approval the way they are meant to, opt-outs are honoured the first time, and nothing here depends on a grey-area workaround that stops working in six months.
WhatsApp questions
Do we need a new phone number?
You can bring a number you already use or take a new one. If the number is currently on the WhatsApp Business app, there is a migration path that keeps your history.
Will customers know it is a bot?
They will not be tricked — it does not pretend to be a named person — but it writes like your business, not like a form. Most of the time the question is simply answered and nobody thinks about it.
What happens after 24 hours of silence?
WhatsApp closes the free messaging window. To reopen it we use a pre-approved template, which is the same rule every business on WhatsApp lives by. The agent knows the difference and tells you when a template is needed.
Can it read our catalog?
Yes — connect a store and it answers from live products, stock and prices rather than from a copy that goes stale.
Put it on your WhatsApp and watch it work
Set it up against your own content and talk to it yourself. If it is not good enough, you will know within the hour.